Our agency makes sure all our ReddyBook user have personal support to assist with complaints. Here’s how our process works:
Instant Help: If a complaint is filed then we do analysis of the issue and provide guidance.
Verification and Monitoring: We verify accounts (including account holder’s and customer’s name, address, transactions, technical issues), when applying for new product services in order to know the true cause of problems.
Solution for Step-by-Step – Our team helps users to finish withdraw, fix login issues, or the app isn’t working properly.
Follow-Up: We follow up with users to ensure that the problem is actually resolved, and the issue is satisfactorily resolved.
This systemized method help solving even complex issues but in rapid way.